Washroom refurbishment for council in London
Overview
Focus Washrooms were commissioned to reconfigure and refurbish the main ground floor washrooms at Brent Council's busy head office. The extensive project involved stripping out the existing washrooms and partitions, installing new walls to form optimised layouts and fully refurbishing the male, female, accessible and baby change washrooms.
The challenge: Vandalism and maintenance issues
As a heavily used public and civic building, the client needed to overcome ongoing issues with vandalism, particularly around the taps and hand-washing stations.
Additionally, the client felt that ease of maintenance had been overlooked in previous refurbishment projects, leading to long-term operational challenges. Focus Washrooms used our 22 years of commercial experience to ensure every specific security and maintenance concern was solved through smart design.
The design: Smart alternatives and premium finishes
During the initial tender review, our design team identified several areas where layout improvements and cost-saving measures could be introduced without compromising on quality.
Overcoming supply chain delays
We proposed alternative high-performance cubicle and sanitaryware products manufactured directly within the Focus Washrooms facility. By utilising our own stock, we gave the client complete confidence that the strict project timeline would be met, removing any reliance on unpredictable third-party suppliers.
Balancing durability with luxury
To transform the space into a premium executive environment that could also withstand heavy public use, we selected robust, tried-and-tested materials:
Sense of space: Large 800 x 800mm wall and floor tiles were installed to create a bright, spacious and high-end user experience.
Design features: To break up the modern concrete-finish tiling, we introduced colour-contrasting splashbacks behind the hand dryers as a striking visual feature.
Expert colour matching: We provided precise colour matches across all alternative products, including the advanced cubicle systems and integrated duct panelling.
The result: Completed ahead of schedule
The entire washroom transformation was completed before the deadline. The project received outstanding feedback from the client team, with the project Cost Consultant commenting:
"The refurbishment looks great and many thanks to all involved on a successful project."
By blending vandal-resistant technology with a luxury aesthetic, the new Brent Civic Centre washrooms are built to perform for years to come.
Key project features
Trovex universal cubicles: High-strength, flush-front panels for ultimate privacy and durability.
Corian vanity tops: Seamless, non-porous surfaces that are exceptionally easy to clean and maintain.
Trovex gallery splashbacks & wayfinding: Custom colour-contrasting visual accents and clear integrated signage.
Sensor-operated sanitaryware: Touchless taps and flushes to drastically improve hygiene and prevent water wastage or vandalism.
Armitage shanks sanitaryware: Premium, commercial-grade ceramics trusted for high-traffic environments.
“My experience during our project was excellent. Throughout, Focus Washrooms have shown tremendous professionalism, attention to detail, and communication skills. The job was done on schedule and within budget and the work quality was good. I would enthusiastically suggest them for any future ventures.”
Planning a washroom refurbishment?
Whether upgrading a single facility or delivering a larger programme across multiple sites, we provide structured planning, dependable delivery and long-term value.
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